Frequently Asked Questions (FAQs)
Q: What types of training does SheLevate provide?
A: SheLevate specialises in workforce training, continuing professional development (CPD), and educational support services designed for professionals working with children and families. Our courses focus on trauma-informed approaches, coaching skills, and wellbeing support.
Q: Is SheLevate accredited or compliant with industry standards?
A: Yes, SheLevate adheres to all relevant compliance requirements, including data protection (ICO registration), safeguarding, and quality assurance standards. We are committed to maintaining the highest standards to ensure safe and effective training delivery.
Q: How does SheLevate work with HEAH?
A: SheLevate is proud to collaborate with HEAH: Open Routes for all Learners CIC, which acts as the registered learning provider. While HEAH delivers learner-focused education programmes, SheLevate supports the workforce by providing specialist training and professional development. This partnership allows both organisations to focus on their strengths and offer a comprehensive educational support system.
Q: Can SheLevate deliver training directly to individuals or only through organisations?
A: We primarily work with educational settings, community organisations, and professionals, but we also offer some open courses and workshops available to individuals seeking professional growth.
Q: How can I book training or find out more?
A: You can contact us directly via our website or email to discuss your training needs, request course information, or arrange a consultation.
Q: What is your complaints policy?
A: We take feedback seriously and have a clear complaints procedure to ensure any concerns are addressed promptly and fairly. Please contact us at hello@shelevate.co.uk if you have any issues or feedback regarding our services.
Q: What are the costs associated with your services?
A: The cost of our services varies depending on the specific offering, duration, and level of customization required. We provide bespoke pricing tailored to each client’s unique needs. For a detailed quotation, please contact our team directly.
FAQ: Customised & Personalised Courses
Q: What are customised and personalised courses?
A: These courses are designed specifically to meet the unique needs, goals, and learning styles of individuals or organisations. We tailor content, pace, and delivery methods to maximise relevance and impact.
Q: Who can benefit from these courses?
A: Our courses are ideal for individuals, teams, and organisations seeking flexible, targeted learning solutions — whether for personal development, professional growth, or specific challenges such as trauma-informed coaching or well-being support.
Q: How do you create a customised course?
A: We start with a detailed consultation to understand your needs, objectives, and preferred learning style. From there, we develop course content, activities, and materials that align with your goals, ensuring an engaging and effective experience.
Q: Can these courses be delivered online or in-person?
A: Yes. We offer both online and face-to-face delivery options, depending on your preferences and logistical needs.
Q: Are these courses accredited?
A: While some courses may lead to nationally recognised qualifications through our partnership with accredited providers, many customised courses focus on skill-building and personal growth without formal accreditation. We can advise on options during consultation.
Q: How long do customised courses typically last?
A: Course length varies depending on content and learner needs. We work with you to set a schedule that fits your availability and learning objectives.
Q: Can organisations commission bespoke training for their staff?
A: Absolutely. We specialise in developing tailored training programmes to upskill teams, enhance wellbeing, and support organisational goals.
Q: How can I enquire about creating a customised course?
A: Please contact us via email hello@shelevate.co.uk to schedule a free initial consultation.